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Azure Support

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  • Self-service

  • FAQ

    Quick answers to four types of FAQ related to Azure, including general inquires and registration questions, billing and subscriptions, and implementation and maintenance.

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    Azure Operation Guide

    FAQ and troubleshooting solutions are introduced based on various user scenarios, which helps you to use the products efficiently.

  • MSDN Forum Support

    Visit the Azure developer community to directly communicate with experts.

  • Other contact information

  • Submit a service request online

    Questions and related information can be submitted online easily without waiting

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    Hotline

    Call +86 400-089-0365 for support. Working hours: 09:00-21:00 (UTC+8), Mon-Sun. If the hotline is busy, please wait patiently.

    (Note: Azure support phone submission channel will be retired on Jul 1, 2019. You can still make Azure product inquiries via the hotline.)

Learn more details (support plan comparison, response time and severity level, etc.)