Azure Support

Header Place holder

Why Azure
- What is Azure
  
  Learn the basics of Azure Services
  
  Microsoft Azure operated by 21Vianet vs. Global Azure
  
  Which public cloud is right for you?
  
  Azure Services Availability
  
  List available services in Azure China
Products
- AI
  Cognitive Services
  
  Add smart API capabilities to enable contextual interactions
  - Face Detect, identify, analyze, organize, and tag faces in photos
  - Computer Vision Distill actionable information from images
  - Content Moderator Machine-assisted content moderation APIs and human review tool for images, text, and videos
  - Text Analytics Detect sentiment, key phrases, and language from your text
  - Translator Text Easily conduct real-time text translation with a simple REST API call
  - Language Understanding Teach your apps to understand commands from your users
  - Speech Services Convert speech into text and text into natural-sounding speech
  - Metrics Advisor An AI analytics service that proactively monitors metrics and diagnoses issues
  - Anomaly Detector Your business is only as reliable as its ability to detect problems
  Azure Cognitive Search
  
  Search-as-a-service for web and mobile app development
  Machine Learning
  
  Build, train, and deploy models from the cloud to the edge
  Azure Databricks
  
  Fast, easy, and collaborative Apache Spark^TM based analytics service
- Azure Stack
  Azure Stack
  
  Azure Stack is an extension of Azure - bringing the agility and innovation of cloud computing to your on-premises environment and enabling the only hybrid cloud that allows you to build and deploy hybrid applications anywhere. We bring together the best of the edge and cloud to deliver Azure services anywhere in your environment.
- Security
  Key Vault
  
  Safeguard and maintain control of keys and other secrets
  Azure Active Directory
  
  Synchronize on-premises directories and enable single sign-on
  Application Gateway
  
  Build secure, scalable, and highly available web front ends in Azure
  Azure Web Application Firewall
  
  A cloud-native web application firewall (WAF) service that provides powerful protection for web apps
  VPN Gateway
  
  Establish secure, cross-premises connectivity
  Azure Defender
  
  Unify security management and enable advanced threat protection across hybrid cloud workloads
  Azure Information Protection
  
  Better protect your sensitive information-anytime, anywhere
  Azure Active Directory Domain Services
  
  Domain services for virtual machines and directory-aware applications
  Microsoft Sentinel
  
  Microsoft Sentinel brings together data, analytics, and workflows to unify and accelerate threat detection and response across your enterprise
- Identity
  Azure Active Directory
  
  Synchronize on-premises directories and enable single sign-on
  Azure Active Directory B2C
  
  Customer identity and access management in the cloud
  Multi-Factor Authentication
  
  Add security for your data and apps without adding hassles for users
  Azure Information Protection
  
  Better protect your sensitive information-anytime, anywhere
  Azure Active Directory Domain Services
  
  Domain services for virtual machines and directory-aware applications
- Storage
  Storage
  
  Durable, highly available, and massively scalable cloud storage
  - Blob Storage REST-based object storage for unstructured data
  - Azure Data Lake Storage Massively scalable, secure data lake functionality built on Azure Blob Storage
  - Disk Storage Persistent, secured disk options supporting virtual machines
  - Managed Disks Persistent, secured disk storage for Azure virtual machines
  - Queues Storage Effectively scale apps according to traffic
  - File Storage File shares that use the standard SMB 3.0 protocol
  Data Box
  Appliances and solutions for data transfer to Azure and edge compute
- Analytics
  SQL Data Warehouse
  
  Elastic data warehouse as a service with enterprise-class features
  HDInsight
  
  Provision cloud Hadoop, Spark, R Server, HBase, and Storm clusters
  Stream Analytics
  
  Real-time data stream processing from millions of IoT devices
  Power BI Embedded
  
  Embed fully interactive, stunning data visualizations in your applications
  Azure Analysis Services
  
  Enterprise grade analytics engine as a service
  Event Hubs
  
  Receive telemetry from millions of devices
  Data Factory
  
  Hybrid data integration at enterprise scale, made easy
  Azure Data Explorer
  
  Fast and highly scalable data exploration service
- Management Tools
  Azure Portal
  
  Build, manage, and monitor all Azure products in a single, unified console
  Azure Advisor
  
  Your personalized Azure best practices recommendation engine
  Automation
  
  Simplify cloud management with process automation
  Backup
  
  Simple and reliable server backup to the cloud
  Site Recovery
  
  Orchestrate protection and recovery of private clouds
  Scheduler
  
  Run your jobs on simple or complex recurring schedules
  Azure Monitor
  
  Highly granular and real-time monitoring data for any Azure resource
  Azure Service Health
  
  Get personalized guidance and support for when issues in Azure services affect you
  Traffic Manager
  
  Route incoming traffic for high performance and availability
  Network Watcher
  
  Network performance monitoring and diagnostics solution
  Azure Policy
  
  Implement corporate governance and standards at scale for Azure resources
  Azure Resource Manager
  
  Simplify how you manage your app resources
  Azure Resource Graph
  
  Explore all of your cloud resources and more effectively manage your cloud inventory
- Integration
  Service Bus
  
  Connect across private and public cloud environments
  API Management
  
  Publish APIs to developers, partners, and employees securely and at scale
  Event Grid
  
  Get reliable event delivery at massive scale
- Compute
  Virtual Machines
  
  Provision Windows and Linux virtual machines in seconds
  Virtual Machine Scale Sets
  
  Manage and scale up to thousands of Linux and Windows virtual machines
  App Service
  
  Quickly create powerful cloud apps for web and mobile
  Batch
  
  Cloud-scale job scheduling and compute management
  Service Fabric
  
  Develop microservices and orchestrate containers on Windows or Linux
  Cloud Services
  
  Create highly-available, infinitely-scalable cloud applications and APIs
  Azure Functions
  
  Process events with serverless code
  Azure Kubernetes Service (AKS)
  
  Simplify the deployment, management and operations of Kubernetes
  Azure Dedicated Host
  
  A dedicated physical server to host your Azure VMs for Windows and Linux
  Azure Spring Cloud
  
  A fully managed Spring Cloud service, jointly built and operated with VMware
  Azure HPC Cache
  
  File caching for high-performance computing (HPC)
- Networking
  CDN
  
  Ensure secure, reliable content delivery with extensive coverage
  ExpressRoute
  
  Dedicated private network fiber connections to Azure
  Azure DNS
  
  Host your DNS domain in Azure
  Virtual Network
  
  Provision private networks, optionally connect to on-premises datacenters
  Traffic Manager
  
  Route incoming traffic for high performance and availability
  Load Balancer
  
  Deliver high availability and network performance to your applications
  VPN Gateway
  
  Establish secure, cross-premises connectivity
  Application Gateway
  
  Build secure, scalable, and highly available web front ends in Azure
  Network Watcher
  
  Network performance monitoring and diagnostics solution
  Azure Firewall
  
  Cloud-native network security to protect your Azure Virtual Network resources
  Azure Web Application Firewall
  
  A cloud-native web application firewall (WAF) service that provides powerful protection for web apps
  Azure Virtual WAN
  
  Simple, unified, global connectivity and security
  Azure Bastion
  
  Private and fully managed RDP and SSH access to your virtual machines
  Azure Private Link
  
  Improved security and routing for your Azure service resources
  Azure Firewall Manager
  
  Central network security policy and route management for globally distributed, software-defined perimeters
- Media
  Media Services
  
  Encode, store, and stream video and audio at scale
- Migration
  Site Recovery
  
  Orchestrate protection and recovery of private clouds
  Azure Database Migration Service
  
  Simplify on-premises database migration to the cloud
  Azure Migrate
  
  Discover, assess, right-size, and migrate your on-premises virtual machines (VMs) to Azure
- Containers
  Service Fabric
  
  Develop microservices and orchestrate containers on Windows or Linux
  Container Registry
  
  Manage a Docker private registry as a first-class Azure resource
  App Service
  
  Quickly create powerful cloud apps for web and mobile
  Batch
  
  Cloud-scale job scheduling and compute management
  Azure Kubernetes Service (AKS)
  
  Simplify the deployment, management and operations of Kubernetes
  Container Instances
  
  Easily run containers on Azure without managing servers
- Databases
  Azure SQL Database
  
  Managed relational SQL Database as a service
  SQL Data Warehouse
  
  Elastic data warehouse as a service with enterprise-class features
  SQL Server Stretch Database
  
  Dynamically stretch on-premises SQL Server databases to Azure
  Azure Cosmos DB
  
  Distributed, multi-model database for any scale
  Azure Cache for Redis
  
  Power applications with high-throughput, low-latency data access
  Azure Database for PostgreSQL
  
  Managed PostgreSQL database service for app developers
  Azure Database for MySQL
  
  Managed MySQL database service for app developers
  Azure Database for MariaDB
  
  Enterprise-ready, fully managed community MariaDB
  Data Factory
  
  Hybrid data integration at enterprise scale, made easy
  Azure Database Migration Service
  
  Simplify on-premises database migration to the cloud
  Azure SQL Edge
  
  Consume Services privately on Azure Platform
- Web
  App Service
  
  Quickly create powerful cloud apps for web and mobile
  Web Apps
  
  Understand how to use Azure services to create Web Apps
  Notification Hubs
  
  Send push notifications to any platform from any back end
  API Management
  
  Publish APIs to developers, partners, and employees securely and at scale
  CDN
  
  Ensure secure, reliable content delivery with extensive coverage
  Azure SignalR Service
  
  Add real-time web functionalities easily
- Internet of Things
  Azure IoT Hub
  
  Connect, monitor, and control billions of IoT assets
  Azure IoT Edge
  
  Extend cloud intelligence and analytics to edge devices
  Event Hubs
  
  Receive telemetry from millions of devices
  Event Grid
  
  Get reliable event delivery at massive scale
  Stream Analytics
  
  Real-time data stream processing from millions of IoT devices
  Logic Apps
  
  Quickly build powerful integration solution
  Notification Hubs
  
  Send push notifications to any platform from any back end
  Azure Cosmos DB
  
  Distributed, multi-model database for any scale
  API Management
  
  Publish APIs to developers, partners, and employees securely and at scale
  Azure Time Series Insights
  
  Explore and analyze time-series data from IoT devices
- Mobile
  App Service
  
  Quickly create powerful cloud apps for web and mobile
  - Web Apps Quickly create and deploy mission critical Web apps at scale
  - Mobile Apps Build and host the backend for any mobile app
  - Notification Hubs Send push notifications to any platform from any back end
  - API Apps Easily build and consume Cloud APIs
- Developer Tools
  App Configuration pricing
  
  Fast, scalable parameter storage for app configuration
- Hybrid + Multicloud
  Azure Stack HCI
  
  Run your production workloads on hybrid, familiar hyperconverged infrastructure
  Azure Active Directory
  
  Synchronize on-premises directories and enable single sign-on
  Azure Database for PostgreSQL
  
  Fully managed, intelligent, and scalable PostgreSQL
  Azure ExpressRoute
  
  Dedicated private network fiber connections to Azure
  Azure Sentinel
  
  Put cloud-native SIEM and intelligent security analytics to work to help protect your enterprise
  Azure SQL Edge
  
  Consume Services privately on Azure Platform
  Security Center
  
  Unify security management and enable advanced threat protection across hybrid cloud workloads
  Azure IoT Edge
  
  Extend cloud intelligence and analytics to edge devices managed by Azure IoT Hub
  Azure SQL Database
  
  Managed, intelligent SQL in the cloud
- Virtual desktop infrastructure
  
  Azure Virtual Desktop
  
  Enable a secure remote desktop experience from virtually anywhere.
Pricing
Solutions
Partners
- Case Studies
  
  Acclaim from people using Azure, listen to their stories
  
  Find a partner
  
  Get up and running in the cloud with help from an experienced partner
Documentation
- Technical Documentation
  Technical Documentation
  
  Learn how to build and manage powerful applications using Azure cloud services; get documentation, example code, tutorials and more
- Purchase,billing and deployment
  Azure China Purchase Guidance
  
  Understand different channels for end-to-end purchase processes and detailed guidance and explanation
  Azure Global Purchasing Guide
  
  An overview of the purchase process for Chinese users that are considering using Azure overseas services
  Azure China Billing Documentation
  
  Understand Azure in China subscription application, account management, recharge and payment, billing report explanation, invoice claim, and others about the process
  
  Azure China EA Billing Documentation
  
  Help Azure China customer who signed Online Service Premium Agreement (OSPA), fully understand account and billing management in use of Azure
  Azure China Cloud Migration Guide
  
  This guide is for Azure China cloud users to safely and efficiently migrate their Azure resources across multiple regions in China
  Azure China Onboarding Guide
  
  This guide is for Azure China users to quickly understand and use Azure with fundamental knowledge and steps
Blog
Training
Support
- Contact Us
  
  Online support ticket, Wechat, forums, in a word every way to connect with us
  
  Support Plan
  
  Check out Azure to get those special skills you need to work efficiently
  
  Service Dashboard
  
  Azure service status report
  
  Legal information
  
  Relevant legal information about operating Azure services
  
  Trust Center
  
  Answers to your data privacy and security concerns, conveniently look over the specifics for purchasing and using Azure
  
  Azure IP Advantage
  
  Protecting your innovation in the cloud
  
  ICP Filing
  
  Look over purchasing Azure services, and any help needed with ICP filing is free
  
  Public Security Registration
  
  Within 30 days after ICP filing, website owner need to complete public security registration
  
  FAQ
  
  Quick answers to FAQ about Azure
Marketplace
Azure Global/China

Apply Azure Portal

Recent search history

Clear search records

Self-service
FAQ

Quick answers to four types of FAQ related to Azure, including general inquires and registration questions, billing and subscriptions, and implementation and maintenance.
Azure documentation

Get documentation, example code, tutorials, and more on Azure cloud services from Azure global site.
Azure China Playbook

Understand local regulations in China and differences in sovereign cloud infrastructure when preparing to move workloads to Azure China.

Contact us
Submit a service request online

Questions and related information can be submitted online easily without waiting
WeChat Support

Scan the QR code to follow the WeChat account, click on the bottom left corner Search and follow the “Azure Cloud Technical Support” WeChat account and click on the bottom left corner.

Azure Cloud technical support

Learn more details (support plan comparison, response time and severity level, etc.)

Popular searches

Recent search history

Self-service

FAQ

Azure documentation

Azure China Playbook

Contact us

Submit a service request online

WeChat Support

Azure Cloud technical support

This page can use a mobile browser